Privacy Policy
Effective Date: September 19, 2025
Words In Season, LLC ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and services (the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and account details you provide when signing up.
- Communications Data: SMS/MMS messages you opt in to receive from us.
- Usage Information: How you interact with our app, including pages viewed, features used, and interaction logs.
- Device Information: IP address, browser type, operating system, and mobile device identifiers.
- Optional Data: Information you provide in surveys, feedback forms, or community engagement features.
We do not knowingly collect information from children under 13 (or under 16 in certain jurisdictions). If we learn we have collected information from a child under 13 without verified parental consent, we will delete it immediately.
2. How We Use Your Information
We use your information to:
- Deliver our Services, including SMS notifications, reflections, and reminders.
- Personalize your experience and improve app functionality.
- Communicate with you about updates, features, and promotions (with your consent).
- Monitor usage patterns to improve performance and security.
- Comply with legal and regulatory obligations.
3. How We Share Information
We do not sell your personal information. We may share information only in these cases:
- Service Providers: With trusted vendors (e.g., cloud hosting, SMS providers, analytics providers) who help us deliver the Services.
- Legal Requirements: When required by law, regulation, or court order.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
4. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Keep you logged in and maintain secure sessions (essential cookies).
- Analyze usage of our Services (analytics cookies).
- Personalize your experience or measure marketing effectiveness (tracking cookies).
You can control or disable cookies through your browser or device settings. However, some features of the Services may not function properly without them.
If required by law (such as in the EU/UK), we will request your consent before placing non-essential cookies.
5. Your Choices & Rights
- SMS Opt-In/Opt-Out: By signing up, you agree to receive recurring SMS messages. Message & data rates may apply. Consent to receive SMS is not a condition of purchase or use. You can opt out at any time by replying "STOP." For help, reply "HELP."
- Access & Deletion: You may request a copy of your personal data or ask us to delete it.
- Corrections: You may update your account details at any time.
- Marketing Preferences: You can unsubscribe from promotional emails by clicking the "unsubscribe" link.
6. Data Security
We use reasonable safeguards to protect your information, including:
- Encryption in transit and at rest.
- Role-based access controls.
- Regular system monitoring and backups.
However, no system is 100% secure. We are not responsible for unauthorized access, disclosure, or loss of data caused by circumstances beyond our reasonable control (such as cyberattacks, hardware failures, or user error).
7. Data Retention
We keep your personal data only as long as needed to provide Services or comply with legal requirements. Inactive accounts are deleted after 24 months of inactivity, unless a longer retention period is required by law.
8. International Users
If you access our Services from outside the United States, your data may be transferred to and stored in the U.S., where privacy laws may differ from your country.
9. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the app.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Words In Season, LLC
8602 N 17th Street
Tampa, Florida 33604
Email: compliance@wordsinseasonapp.com